T/XCFW TG04-011.12-2023
Snow Resort Tourism Part 12: Complaint Handling Requirements (English Version)

Standard No.

T/XCFW TG04-011.12-2023

Language

Chinese, Available in English version

Release Date

2023

Published By

Group Standards of the People's Republic of China

Latest

T/XCFW TG04-011.12-2023

Scope

Scope 2 Normative reference documents 3 Terms and definitions 4 Basic requirements 5 Institutions and personnel 6 Complaints 7 Acceptance 8 Investigation and verification 9 Processing 10 Performance and feedback 11 Recording and archiving

T/XCFW TG04-011.12-2023 history

• 2023 T/XCFW TG04-011.12-2023 Snow Resort Tourism Part 12: Complaint Handling Requirements