Starting from the needs of aging-friendly renovation and service improvement of bank branches in Zhaoqing, we focus on high-frequency matters involved in the daily life of the elderly, and focus on formulating a standard, unifying a logo, and shouting a slogan, from the configuration of software and hardware facilities at the branch, emergency management, The protection of the rights and interests of the elderly and the popularization of financial knowledge among the elderly should be made concrete and standardized. At the same time, it is also proposed to consolidate the main responsibilities from the institutional level, conduct regular or irregular inspections and evaluations on the standardization of aging services at outlets, and make continuous improvements, striving to create an elderly-friendly service with Lingnan characteristics of "Guangdong Lao Yue Fu, Exclusive for Silver Aging" A characteristic brand of financial services, providing Zhaoqing a model for the province to promote financial services for the elderly!
T/ZQJXB 001-2022 history
2022T/ZQJXB 001-2022 Construction Standards for Aging of Bank Business Outlets in Zhaoqing City