T/XCH 101-2017
Service Quality Specifications for Department Stores (English Version)

Standard No.

T/XCH 101-2017

Language

Chinese, Available in English version

Release Date

2017

Published By

Group Standards of the People's Republic of China

Latest

T/XCH 101-2017

Scope

Tangible display, service interaction, service support, service recovery, services for people with special needs, Internet-based service quality management, etc.

T/XCH 101-2017 history

• 2017 T/XCH 101-2017 Service Quality Specifications for Department Stores