Foreword Import and export freight service process standards 1 Scope 2 Normative cited documents 3 The following terms and definitions apply to this document 3.1 Inquiry 3.2 Offer 3.3 Counter-offer 3.4 Payment redemption order 3.5 Bill of lading 3.6 Customs declaration 4 Import service process 4.1 Preliminary preparation 4.2 External negotiations Dan 4.3 Contract Performance Stage 4.4 Others 5 Export Service Process 5.1 Pre-Export Preparation 5.2 External Negotiation 5.3 Contract Fulfillment Stage 5.4 Others 6 Transportation Tracking Monitoring and Complaint Handling 6.1 Transportation Tracking Monitoring 6.2 Service Quality Complaints 6.3 Evaluation and Improvement 6.4 Evaluation and Assessment
T/SHMHZQ 040-2023 history
2023T/SHMHZQ 040-2023 Import and export freight service process standards