Preface Basic specifications for community home care services 1 Scope 2 Normative cited documents 3 The following terms and definitions apply to this document 4 Basic requirements 4.1 Institutional requirements 4.2 Personnel requirements 5 Institutional management requirements 5.1 Establish a sound management system 5.2 Pay attention to employee training and management 5.3 Strengthen Cooperation with the community 5.4 Strengthen risk management 5.5 Optimize service process 5.6 Establish information management system 6 Service content and normative requirements 6.1 Service content 6.2 Normative requirements 7 Service process 7.1 Service reception 7.2 Demand assessment 7.3 Service plan 7.4 Service implementation 7.5 Supervision and evaluation 7.6 Case closure and follow-up 8 Evaluation and improvement 8.1 Evaluation and improvement 8.2 Evaluation and assessment
T/SHMHZQ 035-2023 history
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