ITU-T - International Telecommunication Union/ITU Telcommunication Sector
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ITU-T G.1011-2010
Scope
Quality of experience (QoE) is a widely used term in the telecommunication industry. However@ there is no single document available which describes methods for assessing QoE. This Recommendation provides a reference guide to existing standardized methods in ITU for QoE assessment. The overall approaches for the different assessment methodologies typically used are described@ and a taxonomy of QoE assessment standards is defined. For different applications@ this Recommendation identifies suitable subjective assessment methodologies@ and where applicable@ objective assessment methods which can be used to estimate subjective opinion@ and gives guidance on their usage and limitations. The intended users of this Recommendation include carriers@ service providers and equipment manufacturers.
ITU-T G.1011-2010 history
2010ITU-T G.1011-2010 Reference guide to quality of experience assessment methodologies (Study Group 12)