In the era of Internet and intelligence, user experience is a key factor for the success of a product. This standard evaluates user experience quality based on user behavior, and promptly discovers, evaluates and solves user experience problems existing in the product design and development process through customer experience activities, effectively provides a basis for improving product development quality and customer satisfaction, and provides guidance for improving product development quality and customer satisfaction. Promoting user experience activities in different industries can serve as a demonstration.
T/IQA 11-2020 history
2020T/IQA 11-2020 Software Product User Experience Evaluation Model