Shandong Provincial Standard of the People's Republic of China
Latest
DB37/T 979-2013
Replace
DB37/T 979-2007
Scope
This standard stipulates the service quality requirements, information management, and service quality supervision of insurance companies. This standard applies to all insurance company business organizations in the administrative regions of Shandong Province except Qingdao City.
DB37/T 979-2013 history
2013DB37/T 979-2013 Insurance Industry Service Quality Standards