This standard stipulates the basic requirements for the service environment and personnel, service process and customer complaint handling of automobile after-sales service. This standard applies to the after-sales service of automobile service providers.
GB/T 36686-2018 Referenced Document
GB 26877 Discharge standard of water pollutants for motor vehicle maintenance and repair
GB/T 3730.1 Terms and definitions of motor vehicles,trailers and combination vehicle— Part 1:Types*, 2022-12-30 Update
GB/T 36686-2018 history
2018GB/T 36686-2018 Specification for automobile after-sales services