GB/T 28827.1-2022
Information technology service—Operations and maintenance—Part 1：General requirements (English Version)

Standard No.

GB/T 28827.1-2022

Language

Chinese, Available in English version

Release Date

2022

Published By

General Administration of Quality Supervision, Inspection and Quarantine of the People‘s Republic of China

Latest

GB/T 28827.1-2022

Replace

GB/T 28827.1-2012

Scope

This document describes the operation and maintenance service capability model, and specifies the requirements for capacity building, personnel, process, technology, resources and other capability elements of operation and maintenance. This document is applicable to parties related to operation and maintenance services.

GB/T 28827.1-2022 Referenced Document

• GB/T 28827.3 Information technology service.Operation and maintenance.Part 3：Emergency response specification

GB/T 28827.1-2022 history

• 2022 GB/T 28827.1-2022 Information technology service—Operations and maintenance—Part 1：General requirements
• 2012 GB/T 28827.1-2012 Information technology service.Operation and maintenance.Part 1:General requirements

GB/T 28827.1-2022 -All Parts