T/SHMHZQ 136-2021
Specification for classification of service levels of property cleaning and hosting service enterprises (English Version)

Standard No.

T/SHMHZQ 136-2021

Language

Chinese, Available in English version

Release Date

2021

Published By

Group Standards of the People's Republic of China

Latest

T/SHMHZQ 136-2021

Scope

4 Requirements for property cleaning and hosting service companies 4.1 Basic requirements 4.2 Organizational structure and human resource allocation requirements 4.3 Management services and other requirements 5 Classification principles 6 Service level classification 6.1 Comprehensive services 6.2 Order maintenance 6.3 Environmental cleaning 6.4 Greening maintenance 6.5 Facilities and equipment 7 Supervision and assessment 7.1 Supervision 7.2 Assessment 8 Evaluation and improvement 8.1 Evaluation 8.2 Evaluation of service satisfaction 8.3 Service consultation 8.4 Complaint handling Appendix A Table A.1 Comprehensive service table A.2 Order maintenance table A.3 Environmental cleaning table A.4 Greening maintenance table A.5 Facilities and equipment

T/SHMHZQ 136-2021 history

• 2021 T/SHMHZQ 136-2021 Specification for classification of service levels of property cleaning and hosting service enterprises