DIN ISO 10001 E:2017 Draft Document - Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO/DIS 10001:2017); Text in German and English
2019DIN ISO 10001:2019-07 Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018)
2019DIN ISO 10001:2019 Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018)
1970DIN ISO 10001 E:2017-07 Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
2017DIN ISO 10001 E:2017 Draft Document - Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO/DIS 10001:2017); Text in German and English
2008DIN ISO 10001:2008 Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2007); Text in German, English and French