T/CBA 201-2018
Assessment indicator system and rating criteria for Civilized and Norms Services of China bank branch (English Version)

Standard No.

T/CBA 201-2018

Language

Chinese, Available in English version

Release Date

2018

Published By

Group Standards of the People's Republic of China

Latest

T/CBA 201-2018

Scope

This standard stipulates the evaluation index system for the civilized and standardized service level of China's banking business outlets and the quantitative evaluation and scoring methods and scoring standards based on this system.

T/CBA 201-2018 history

• 2018 T/CBA 201-2018 Assessment indicator system and rating criteria for Civilized and Norms Services of China bank branch