UNE-EN 14012:2009
Postal services - Quality of service - Complaints handling principles

Standard No.

UNE-EN 14012:2009

Release Date

2009

Published By

AENOR

Status

Be replaced

Replace By

UNE-EN 14012:2019

Latest

UNE-EN 14012:2021

UNE-EN 14012:2009 history

• 2021 UNE-EN 14012:2021 Postal services - Quality of service - Complaints handling principles
• 1970 UNE-EN 14012:2019
• 2009 UNE-EN 14012:2009 Postal services - Quality of service - Complaints handling principles