T/SHQX 002-2022
Specification of Mystery shopping and experiencing in Automotive Sales Industry (English Version)
- Standard No.
- T/SHQX 002-2022
- Language
- Chinese, Available in English version
- Release Date
- 2022
- Published By
- Group Standards of the People's Republic of China
- Latest
- T/SHQX 002-2022
- Scope
- Mystery Shopper 4.1 Generation of Mystery Shopper 4.2 Mystery Shopper Work Procedure 5 Experience Officer 5.1 Generation of Experience Officer 5.2 Experience Officer Work Procedure 6 Specifications for the Use of Research Results 6.1 Automobile industry-related associations use research results as an important basis for industry self-discipline 6.2 Automobile dealers and automobiles After-sales service providers serve as an important basis for self-discipline. 6.3 Consumer rights protection organizations can use research results as an important basis for serving consumers. 6.4 Mystery shoppers, experience officers and organizations entrusted to conduct research are not allowed to disclose information without the authorization of the client.
T/SHQX 002-2022 history
- 2022 T/SHQX 002-2022 Specification of Mystery shopping and experiencing in Automotive Sales Industry
