ISO 41011:2024
Facility management

Standard No.

ISO 41011:2024

Release Date

2024

Published By

International Organization for Standardization (ISO)  IX  /  ISO

Latest

ISO 41011:2024

Introduction

Standard Evolution and Framework Structure

Version	Number of Terms	New Chapters	Technical Update Highlights
2017 Edition	142 Items	8 Major Categories	Basic Terminology Framework
2024 Edition	164 Items	Technology + Sustainability	34 New Items including Smart Buildings/Greenhouse Gases

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Core Terminology Analysis

3.1 Basic terminology of facility management

Facility management (FM) is defined as the organizational function that integrates people, places and processes, and explicitly includes the hierarchical relationship between workplace (3.1.14) and work area (3.1.15). The newly added facility management organization (3.1.4) emphasizes the responsible entity.

3.9 Technical Terminology

• Computer Aided Facility Management (CAFM): Integrated Information Management System
• Smart Buildings (3.9.2): Requirement to achieve full life cycle cost optimization

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Implementation and Application Guide

Terminology Application Matrix

Application Scenarios	Core Terminology	Associated Standards
Service Procurement	Chapter 3.4 (Total 19 items)	ISO 41012:2017
Sustainable Operations	Chapter 3.10 (6 items)	ISO 14064-1

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Highlights of the standard update

1. Term classification expansion: New independent chapters on technology (3.9) and sustainability (3.10)
2. Concept deepening: "Policy" is clarified as Facility management policy (3.7.9)
3. Life cycle coverage: 12 cost terms such as Facility life cycle (3.7.8) are added

ISO 41011:2024 history

• 2024 ISO 41011:2024 Facility management
• 2017 ISO 41011:2017 Facility management - Vocabulary

Standard and Specification