DB5109/T 22-2023
Regulations on the Handling of Complaints and Reports on Market Supervision and Management of the Government Service Hotline (English Version)
- Standard No.
- DB5109/T 22-2023
- Language
- Chinese, Available in English version
- Release Date
- 2023
- Published By
- Sichuan Provincial Standard of the People's Republic of China
- Status
- Latest
- DB5109/T 22-2023
- Scope
- This document stipulates the working principles, handling procedures, call acceptance, sign-off, handling, reminders and follow-up visits, application of handling results, work evaluation and improvement, etc. for the government service hotline's handling of market supervision and management complaints and reports. This document is applicable to the Suining Municipal Government Service Hotline Center and Suining Municipal Market Supervision Department’s handling of complaints and reports within the scope of market supervision and management responsibilities.
DB5109/T 22-2023 Referenced Document
- DB5109/T 1 Government Service Hotline Call Acceptance Work Specifications
- DB5109/T 3 Government Service Hotline Supervision Work Specifications
- GB/T 33357 Assessment of government hotline service
- GB/T 33358 Specification for government hotline service
DB5109/T 22-2023 history
- 2023 DB5109/T 22-2023 Regulations on the Handling of Complaints and Reports on Market Supervision and Management of the Government Service Hotline
