DB2203/T 9-2024
Work Specifications for the First Question Responsibility System in Government Services (English Version)

Standard No.

DB2203/T 9-2024

Language

Chinese, Available in English version

Release Date

2024

Published By

Jilin Provincial Standard of the People's Republic of China

Latest

DB2203/T 9-2024

Scope

This document stipulates the basic requirements, on-site consultation, telephone consultation, supervision, evaluation and improvement of the first-contact responsibility system for government services. This document applies to the first-contact responsibility system for government services in Siping area.

DB2203/T 9-2024 Referenced Document

• GB/T 32169.3 Specification for operation of administrative service centre.Part 3:Requirements for counter services
• GB/T 32170.1 Guide to standardization of administrative service centre.Part 1:Basic requirements
• GB/T 32170.2 Guide to standardization of administrative service centre.Part 2:Standard system
• GB/T 36112 Specification for service site management of administrative service centre
• GB/T 39735 Guidelines for administrative service evaluation
• GB/T 40762 Evaluation specification of administrative service satisfaction

DB2203/T 9-2024 history

• 2024 DB2203/T 9-2024 Work Specifications for the First Question Responsibility System in Government Services

Standard and Specification