GB/T 19000-2016
Quality management systems—Fundamentals and vocabulary (English Version)

Standard No.

GB/T 19000-2016

Language

Chinese, Available in English version

Release Date

2016

Published By

General Administration of Quality Supervision, Inspection and Quarantine of the People‘s Republic of China

Latest

GB/T 19000-2016

Replace

GB/T 19000-2008

Introduction

Interpretation of the core content of GB/T 19000-2016

Background of standard revision

This standard replaces GB/T 19000-2008 and is equivalent to the ISO 9000:2015 international standard. The main changes include:

• The number of quality management principles has been adjusted from eight to seven (merging "systems approach to management" into "process approach")
• New modern management concepts such as "organizational context" and "stakeholder management"
• The number of terms has increased from 84 to 138, forming a complete conceptual system

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Comparative Analysis of the Seven Quality Management Principles

Principles	Key Points	Implement Value
Customer Focus	Meet Needs and Exceed Expectations	Improve Market Competitiveness
Leadership	Establish a Unified Purpose and Direction	Optimize resource allocation
Active participation of all employees	Empower personnel at all levels	Inspire organizational vitality
Process approach	System management related activities	Improve operational efficiency
Improvement	Continuously pursue excellence	Maintain competitive advantage
Evidence-based decision making	Based on data and information	Reduce decision-making risks
Relationship management	Optimize the supplier network	Enhance value chain collaboration

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Key Terms Analysis

Quality (3.6.2): The degree to which the inherent characteristics of an object meet requirements. Note: Quality characteristics do not include attributed characteristics such as price.

Process (3.4.1): Interrelated activities that use inputs to achieve intended results. Special processes require key control.

Measuring Equipment (3.11.6): A combination of measuring instruments, software, and reference materials.

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Implementation Recommendations

1. Use the concept relationship diagram in Appendix A to establish a systematic understanding of terminology
2. Integrate quality management principles into strategic planning and daily operations
3. Establish process performance indicators (KPIs) to monitor the effectiveness of the system
4. Conduct regular risk-based internal audits and management reviews

Technology Evolution Analysis

The new version of the standard places greater emphasis on:

• The organization’s adaptability to the VUCA environment
• Integrated management of quality, innovation and risk
• Evidence retention requirements in the digital age

GB/T 19000-2016 Referenced Document

• GB/T 19001 Quality Management System Requirements*， 2017-07-01 Update
• GB/T 23331 Energy management systems—Requirements with guidance for use*， 2020-11-19 Update
• GB/T 24001 Environmental management systems—Requirements with guidance for use

GB/T 19000-2016 history

• 2016 GB/T 19000-2016 Quality management systems—Fundamentals and vocabulary
• 2008 GB/T 19000-2008 Quality management systems.Fundamentals and vocabulary
• 2000 GB/T 19000-2000 Quality management systems-Fundamentals and vocabulary
• 1994 GB/T 19000.1-1994 Quality management and quality assurance standards--Part 1:Guidelines for selection and use
• 0000 GB/T 6583-1992

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