GB/T 27917.1-2023
Express service—Part 1: Basic terminology (English Version)

Standard No.

GB/T 27917.1-2023

Language

Chinese, Available in English version

Release Date

2023

Published By

General Administration of Quality Supervision, Inspection and Quarantine of the People‘s Republic of China

Latest

GB/T 27917.1-2023

Replace

GB/T 27917.1-2011

Introduction

Interpretation of GB/T 27917.1—2023 National Standard of the People's Republic of China

Standard Content	New/Revised Points	Actual Application Scenarios
Express Service Entities	Added a definition of "Express Terminal Outlets" to clarify its legal status.	Applicable to terminal service points of the express delivery network, such as community stations, smart express boxes, etc.
Special Express	Added "Reverse Express" and "Insured Express" to improve the express delivery classification system.	Reverse express delivery is suitable for return logistics, and insured express delivery provides protection for high-value items.
Service time limit	Distinguish between "standard time-limit express delivery" and "non-standard time-limit express delivery" and refine service commitments.	Services with different time limits can be flexibly selected according to customer needs.

Implementation suggestions

1. Technology upgrade: It is recommended that express delivery companies adopt intelligent sorting equipment and automatic guided transport robots to improve processing efficiency.

2. Green packaging: It is recommended to use recyclable packaging boxes and green packaging materials to reduce resource waste.

3. Personnel training: Professional skills training is carried out for newly added terms such as express delivery engineering technicians and express delivery equipment operators.

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Standard revision background and technology evolution analysis

The revision of GB/T 27917.1-2023 is based on the new needs of industry development, especially in terms of intelligence, greening and service diversification:

• Intelligence: New definitions of facilities and equipment such as intelligent express boxes and express delivery unmanned vehicles are added.
• Greening: Emphasizes green packaging and the requirement to reduce excessive packaging.
• Diversification of services: New service categories such as "rural express delivery", "cold chain express delivery" and "reverse express delivery" have been added.

Comparative analysis

Compared with GB/T 27917.1-2011, the new standard has been improved mainly in the following aspects:

Old version of terms	New version of terms	Adjustments
Express clerk	Express clerk	The terms are more concise and clear.
Time-limited express delivery	Standard time-limited express delivery/non-standard time-limited express delivery	More refined classification, convenient for service classification management.
Express delivery details sheet	Express delivery electronic waybill	Adapt to the trend of digital development.

GB/T 27917.1-2023 history

• 2023 GB/T 27917.1-2023 Express service—Part 1: Basic terminology
• 2011 GB/T 27917.1-2011 Express service.Part 1: Basic terminology

Standard and Specification

GB/T 27917.1-2023 -All Parts