This standard specifies requirements for how touris experiences must be designed to ensure equal access to them. The standard is a means of rais ng awareness among players in the travel industry. The standard can be used by all actors who offer services related to, for example:
——accommodation;
——restaurant and catering;
——activities and experiences. The standard covers public service provis on where universally designed solutions are required to ensure equal access and experience for everyone. The standard also describes a process for quality management when designing the offer and carrying out the delivery. The areas of action do not include personal aids, but do include aids that form part of the service, for example telephone loops, wheelchairs in hotels, personal assis ance and others.