PD ISO/IEC TS 20000-14:2023 Information technology. Service management. Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
This technical specification provides guidelines for the integration and management of service management applications in accordance with ISO/IEC 20000-1. It aims to assist organizations in effectively implementing, monitoring, and improving their service management practices through the use of appropriate tools and technologies.
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PD ISO/IEC TS 20000-14:2023 history
2024PD ISO/IEC TS 20000-14:2023 Information technology. Service management. Guidance on the application of Service Integration and Management to ISO/IEC 20000-1