ISO 24512:2024
Activities relating to drinking water and wastewater services

Standard No.

ISO 24512:2024

Release Date

2024

Published By

International Organization for Standardization (ISO)

Latest

ISO 24512:2024

Scope

This document provides guidelines for the management of drinking water utilities and the assessment of drinking water services. This document is applicable to publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model. This document addresses drinking water systems in their entirety and is applicable to systems at any level of development (e.g. on-site systems, distribution networks, treatment facilities). The following are within the scope of this document: 　——the definition of a language common to different stakeholders; 　——the definition of the components of drinking water supply systems; 　——guidelines for the management of drinking water utilities; 　——guidelines for objectives, service assessment criteria and related performance indicators, appropriate for the assessment of drinking water services. The following are outside the scope of this document: 　——target values and thresholds for proposed objectives, service assessments criteria and related performance indicators; 　——matters relating to the design and construction of drinking water systems; 　——matters relating to the management structure of drinking water utilities; 　——matters relating to the regulation of drinking water services, including management and operational activities; 　——matters relating to regulating the content of contracts or subcontracts; 　——installations between point of delivery and point of use.

ISO 24512:2024 Referenced Document

• ISO 24513 Service activities relating to drinking water supply, wastewater and stormwater systems — Vocabulary

ISO 24512:2024 history

• 2024 ISO 24512:2024 Activities relating to drinking water and wastewater services
• 2007 ISO 24512:2007 Activities relating to drinking water and wastewater services - Guidelines for the management of drinking water utilities and for the assessment of drinking water services

Standard and Specification