This standard consists of the following contents: classification and labeling, management requirements, and evaluation and improvement. ⑴ Classification and labeling, according to the comprehensive credit score of the enterprise, it is divided into five credit grades: AAA, AA, A, B, and C. Classify and rank the residential communities served by property service companies. Implement star rating for property service companies. Property service providers should have a clear corporate identity. The property service provider shall display the logo in a conspicuous position of the property service items. ⑵ Management requirements are divided into service requirements, personnel requirements, qualification site requirements, equipment requirements, system requirements, file requirements, long-term management, and value-added services. ⑶Evaluation and improvement, which is divided into information collection, service evaluation, credit evaluation, star rating, application of results, and service improvement.
T/FYWG 1-2024 history
2024T/FYWG 1-2024 Management norm for property service enterprise