DB4209/T 38-2023
Government Services 12345 Hotline (English Version)

Standard No.
DB4209/T 38-2023
Language
Chinese, Available in English version
Release Date
2023
Published By
Hubei Provincial Standard of the People's Republic of China
Latest
DB4209/T 38-2023
 
Scope
This document specifies the terms and definitions, organizational structure, operation requirements, acceptance scope, operation process, management mechanism, information analysis, knowledge base management, supervision and assessment, evaluation and improvement of the 12345 government service hotline. It is applicable to the operation and management of the 12345 government service hotline in the administrative area of Xiaogan City.

DB4209/T 38-2023 Referenced Document

  • GB/T 22239 Information security technology — Baseline for classified protection of cybersecurity
  • GB/T 33357 Assessment of government hotline service
  • GB/T 33358 Specification for government hotline service
  • GB/T 39735 Guidelines for administrative service evaluation

DB4209/T 38-2023 history

Government Services 12345 Hotline

Topics on standards and specifications

service running

Standard and Specification

VDE 0830-5-6-3 E*DIN EN 50518-3:2009-07 Emergency call and service hotline - Part 3: Procedures and requirements for operation AWWA ACE93041 Hotlines and Clearinghouses for Small Water Systems in the United States NZS 4512:1994 Fire alarm systems in buildings KS S 3009-2-2008 Civil application services－Infrastructure CFR 48-51.101-2014 Federal Acquisition Regulations. Part51:Use of government sources by contractors. Subpart51.1:Contractor use of government supply sources. Section51.101:Policy CFR 48-52.237-2014 Federal acquisition regulations system. Part52:Solicitation provisions and contract clauses. Subpart52.2:Text of provisions and clauses. Section52.237 1-11 PD ISO/IEC TS 38508:2024 Information technology — Governance of IT — Governance implications of the use of a shared digital service platform among ecosystem organizations ISO/IEC TS 38508:2024 Information technology CAN/HSO 1001:2022 Governance CFR 39-3002.15-2013 Postal Service. Part3002:Organization. Section3002.15:Office of Public Affairs and Government Relations


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